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Member Spotlight

Karen Wickham, That’s Creative!

Karen Wickham, That’s Creative!

That's Creative! provides graphic and website design services to clients right across the world. Currently Ebook Design is their most popular servi... Read more

Ben Jones, Hire a Hubby Ringwood

Ben Jones, Hire a Hubby Ringwood

Ben Jones provides property maintenance services within Ringwood, Ringwood North and Warranwood. Read more

Michael Vincent, Sports Partners

Michael Vincent, Sports Partners

Sports Partners is a free, fun site where people can find other people, clubs, or businesses for sports and hobbies. Read more

Troy Dean, Tonto Digital

Troy Dean, Tonto Digital

Tonto Digital helps small businesses use the internet, in all its glory, to attract new customers and grow their business. Read more

Jane Woolard, WordLaundry

Jane Woolard, WordLaundry

Specialising in editing, proofreading and copywriting, WordLaundry takes the froth and bubble from communications, leaving them crisp and squeaky c... Read more

Amy Barry, Pendle Party and Event Hire

Amy Barry, Pendle Party and Event Hire

Pendle Party and Event Hire is a family business that offers party and event equipment for hire to south east Queensland. Read more

Anish K. Baheti, Concepts Coach

Anish K. Baheti, Concepts Coach

Concept Coach aims to build conceptual clarity for business owners by providing them with simple yet effective coaching on accounting and finance r... Read more

Ann Nixon, Sydney Psych.

Ann Nixon, Sydney Psych.

Ann Nixon provides broad counselling and psychotherapy services to clients in the inner city and eastern suburbs of Sydney. Read more

Uri Maimon, Nominal Accounting

Uri Maimon, Nominal Accounting

Nominal Accounting Software develops, sell and supports a micro business management software. Read more

Mark Rubiolo, Bubbling With Energy Entertainment

Mark Rubiolo, Bubbling With Energy Entertainment

Bubbling With Energy provides entertainment and amusements for corporate events and private parties including jumping castles, mechanical bulls, su... Read more

Alison Taylor, Cloverlea Designs

Alison Taylor, Cloverlea Designs

We are a small online retailer that sells gorgeous babies and children’s bed linen and homewares to Australian mums. Read more

Victoria Judge, Expert Agency

Victoria Judge, Expert Agency

Victoria Judge helps people build a successful business around their expertise, through a combination of one-on-one workshops and outsourced servic... Read more

Richard Lin, iParaV Pty Ltd

Richard Lin, iParaV Pty Ltd

Richard Lin is an IT consultant and the boss of iParaV Pty Ltd, a business dealing with cloud business management. Read more

Daniel Abela, Graphic & Web

Daniel Abela, Graphic & Web

Daniel Abela is a graphic and web designer offering digital and print solutions to clients of all sizes right around Australia. Read more

Sean Sherlock, SAmedia Website Solutions

Sean Sherlock, SAmedia Website Solutions

From small start-ups to seasoned soloists, SAmedia Website Solutions designs websites that enhance online position and improve new leads and recurr... Read more

Jen Clark, Jen Clark Design

Jen Clark, Jen Clark Design

Jen Clark is an experienced freelance graphic and web designer specialising in the delivery of innovative logo and branding solutions and functiona... Read more

Peter Crocker, Sam Leader, Robert Gerrish - Flying Solo

Peter Crocker, Sam Leader, Robert Gerrish - Flying Solo

Peter Crocker, marketing head honcho, Sam Leader, editorial big cheese and Robert Gerrish, founder and general nuisance spill the beans. Read more

Nick Humphries, Akitso Web Design

Nick Humphries, Akitso Web Design

Akitso Web Design is a web design company that sells fully-featured professional websites to small businesses. They make getting a website for your... Read more

Bree Cleal, Imageffect

Bree Cleal, Imageffect

Imageffect creates great branding solutions for small to medium sized businesses who care enough about themselves to realise that the way they pres... Read more

Paula Durrant, Durrant’s Accounting Services Pty Ltd

Paula Durrant, Durrant’s Accounting Services Pty Ltd

Paula Durrant is a tax accountant for small to medium businesses, and high income individuals. Read more

Karen Wickham, That’s Creative!
Ben Jones, Hire a Hubby Ringwood
Michael Vincent, Sports Partners
Troy Dean, Tonto Digital
Jane Woolard, WordLaundry
Amy Barry, Pendle Party and Event Hire
Anish K. Baheti, Concepts Coach
Ann Nixon, Sydney Psych.
Uri Maimon, Nominal Accounting
Mark Rubiolo, Bubbling With Energy Entertainment
Alison Taylor, Cloverlea Designs
Victoria Judge, Expert Agency
Richard Lin, iParaV Pty Ltd
Daniel Abela, Graphic & Web
Sean Sherlock, SAmedia Website Solutions
Jen Clark, Jen Clark Design
Peter Crocker, Sam Leader, Robert Gerrish - Flying Solo
Nick Humphries, Akitso Web Design
Bree Cleal, Imageffect
Paula Durrant, Durrant’s Accounting Services Pty Ltd
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HomeWork smartPerformance

Work smart | Performance

Being a solo business owner, it is often easy to fall into the trap of thinking business performance reviews and key performance indicators (KPIs) don’t apply to you. However, finding ways to measure and improve business performance and then assessing how you are tracking is an important part of running any business, big or small.

In this section you will find practical advice on how to improve business performance including removing barriers to success, learning from a mentor, setting realistic business standards, as well as tips on how to measure your business performance.


WorkSmart: Are you sabotaging your success?

30 Apr 12 | Robert Gerrish

Diligence and attention to detail are great qualities in a small business owner. But a preoccupation with perfecting process and too much fine tuning can sabotage our success. Read more

Tell Visa your success story to win

02 Apr 12 | Advertorial

Enter the Visa Small Business Awards and you could win a $10,000. Read more

Small business success in economic uncertainty

26 Jan 12 | Deborah Jackson

The media may be talking about economic doom and gloom but there’s still money to be made in this economic uncertainty and it’s still possible for a small business to thrive. Read more

Comments: 3

When golden ducks kill the golden goose

24 Jan 12 | Peter Crocker

Do you struggle to get runs on the board for your business under the relentless barrage of distractions? It happens to the very best. Read more

Comments: 15

Surfing the business life cycle

30 Jul 11 | Alan Hargreaves

Like many other aspects of life, business is full of cycles. Being aware of the business life cycle you’ll be better equipped to respond, and to reignite your energy during the inevitable downward turns. Read more

Comments: 2

Benefits of doing things differently

21 May 11 | Robert Gerrish

Do you ever feel you’re doing the same old stuff, the same old way? If so, you could do well to take a leaf out of the book of the 70 year old Robert discusses in this short video. Read more

Comments: 0

Tailor-made bedtime reading, free

03 Feb 11

Because we’re a micro business too, we know what keeps you awake at night. That’s why we’ve pulled together some great free downloads. Read more

NLP: Modelling excellence

12 Jan 11 | Deborah Keep

Have you ever been awestruck at the way someone else excels in an area where you don’t? Here’s how you can use modelling to replicate their success. Read more

Comments: 1

Annus horribilis or a total stormer? It’s time for a business review.

21 Dec 10 | Sam Leader

Before we know it, 2011 will be upon as and we’ll be in full-on planning mode. But what about the year that was? It's time for a business review. Read more

Comments: 10

The good and bad of cost saving

10 May 10 | Robert Gerrish

I recently met a visiting US sales guru who made a great comment about buying habits in a downturn. His observations serve as a good reminder when we are the ones spending. Read more

The energy equation

02 Mar 10 | Sam Leader

The big end of town have long claimed that you have to spend money to make money. I’ve come to realise the same is true with energy. Here’s what I’ve learned about the energy equation. Read more

Comments: 15

Older entrepreneurs: In praise of blooming late

01 Feb 10 | Robert Gerrish

Scan the blogosphere or bestseller list and you'd think that no-one over thirty succeeds at business. Not so. There are plenty of older entrepreneurs. After all, what's the rush? Read more

Comments: 42

When setbacks are signposts

10 Sep 09 | Zoe Routh

Often when you plan to go in a new direction on your solo journey, you may face a number of setbacks. You may even deem them 'failures'. However you label the situation, it's darned uncomfortable. Read more

Comments: 3

How to bullet proof your business

29 Jul 09 | Robert Gerrish

A keynote speaker at 2009's Flying Solo LIVE! Andrew Griffiths has a stack of valuable information to share. Get a taster in this short interview he undertook recently with Robert Gerrish. Read more

Comments: 2

How to turn weaknesses into strengths

16 Jul 09 | Bronwyn Simmonds

As a soloist it is an obvious statement that the business relies on you. So if there is an area where you lack confidence, it’s going to affect your business. This got me thinking - how can we turn our weaknesses into strengths? Read more

Comments: 10

Avoiding business failure

18 Jun 09 | Zoe Routh

A chance encounter with a farmer, who told me about his ailing business, got me thinking about ways to avoid business failure. Here’s what happened. Read more

Comments: 8

Surviving economic downturn

11 Jun 09 | Mark Moore

How will the economic downturn affect you? How easy will it be for you to gain new business? Here’s a rundown of what you can and must do differently now for your business to survive. Read more

Comments: 4

How was your day?

27 Apr 09 | Robert Gerrish

Your day at the office has been spent in meetings, then you battle rush hour traffic to get home. On the front porch, your smiling spouse greets you with “How was your day, dear?” Familiar? No, didn’t think so. Read more

Comments: 18

Measuring performance in your solo business

09 Oct 08 | Linda Anderson

In the Corporate World, measuring performance and performance reviews are a common occurence. Three years into my journey as a soloist I have begun to wonder how I can create better performance review processes for myself. Read more

Comments: 6

6 ways to weather an economic downturn

14 Sep 08 | Robyn Haydon

Unless you have been living under a rock you will realise that Australia is in the grip of an economic downturn. Yet according to a Flying Solo poll, most of us see negative talk on the business outlook as ‘boring’ or nothing to worry about. Read more

Comments: 8

Finding hidden equity in your business

11 Aug 08 | Robert Gerrish

I don’t know about you, but I am getting bored with all this ‘downturn’ talk. Next time someone directs the conversation towards doom and gloom, either stick your fingers in your ears or help them find some hidden equity. Read more

Comments: 16

An effective business coaching strategy

30 Jun 08 | Robert Gerrish

In the process of my work as a coach, I have one effective business coaching strategy that regularly creates a big shift for my clients. The funny thing is, I don’t do a thing. Let me tell you how it works. Read more

Comments: 13

Business performance feedback: Gordon Ramsay

20 May 08 | Robert Gerrish

So there I was quietly going about my work when foul mouthed Gordon Ramsay burst in and gave it to me with both barrels. Some of his business performance feedback was hard to swallow. Read more

Comments: 46

Making love and making money

03 Mar 08 | Sam Leader

Us writers delight in the use of analogies and what better subject to choose than love making and making money? Read more

Comments: 17

Celebrating small business successes

17 Dec 07 | Robert Gerrish

In our solo business, dominated at times by big, hairy goals, it’s easy to overlook the importance and value of smaller business successes. In this exercise, I invite you to stop and answer three simple questions. It’ll only take a minute or two. Read more

Comments: 16

Time for a business performance review

02 Dec 07 | Karen Morath

December presents the ideal opportunity to learn and grow by doing a yearly business performace review. A time to reflect, rethink, reread and redesign before the start of a new year. Read more

Comments: 5

Business performance: Four ways high standards hold you back

29 Apr 07 | Paul J. Morris

Standards are undoubtedly great to have for good business performance. They provide us with guidance and something to aspire to. But setting too high standards can work against us, counter intuitive as this may seem. Read more

Comments: 8

Removing barriers to success

16 Jan 07 | Robert Gerrish

Soloists often unconsciously put barriers in the way between them and success. This is typified by what I call the 'feet on the ground' versus 'feet in the ground' situation. Read more

Comments: 4

How to make the most of January

02 Jan 07 | Karen Morath

We are all in planning mode as we begin another year flying solo. These tips will help you to truly embrace the start of a new year. Read more

Comments: 1

The key to a successful business is not talent

17 Sep 06 | Peter Crocker

The one fundamental attribute you need to run a successful business as a soloist is to be good at what you do – good, but not necessarily great. Read more

Comments: 6

Key Performance Indicators (KPIs)

23 Jul 06 | Tony Melvin

How does breaking the world down into numbers help the soloist? Many accountants talk of KPIs, this is the acronym for Key Performance Indicators, and these are the main indicators you use in your business to identify your strengths and weakness. Read more

Comments: 3

Assessing business performance

14 Dec 05 | Robert Gerrish

This time is ideal for assessing business performance - pondering both how well you've travelled over the past year and how the new year is shaping up. Read more

Comments: 4

Achieving success: Are you doing a Dusty Springfield?

23 Nov 05 | John Raymond

Much as we love the song, if you want to see your new business achieving success, it's best to avoid too much "wishing and hoping". Read more

Comments: 7

 

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Small Business is Australia's fastest growing sector – this business community site was created for those running a small business of one to five people. Here the solo and micro business owner will find small business forums, a small business directory, free resources, help, tips and advice on: starting a small business; working smarter when working from home; effective small business marketing; small business networking; the solo psyche; staying balanced as a small business owner; small business technology advice and small business finance tips.

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